How to find Notices

• You need to be a system administrator to be able to perform the steps below.

Q: How to find if an email notification worked or not?

To find out if an email notification worked or not, please follow the below steps. 

1. Navigate to Admin > Notices
   
   
   
   
2. On this page, the first step is to open the “Filters” [highlighted in amber above]. Once open you should see the following filters:
   
   
   
   
   • Type: Success or Failure. This will filter the data for successes or failed attempts.
   • Source Type
     • Email notification, Email notification digest, Trigger notification, and reminders are all related to emails sent from the platform to the end users [these are configured in the admin area of the platform].
     • Scheduled dashboard export is also an email, but it is scheduled by users.
     • Bulk operation relates to mass edit, mass link, and mass update operations that run in the background.
     • Directory user relates to synchronisation of user accounts with external platforms such as Microsoft Azure.
   • Event: these directly relate to the options above, and you can be really specific, like looking for a successful [or failed] bulk operation message [notice].
   • Created at: Date range for when the notice should have happened.
     
     
3. If you consider our case here, looking for an email notification to a certain user, you can select:
   
   
   
   • Type: Success
   • Source Type: Email Notification
   • Created at: Date you are seeking to check.
     
     
4.  You can do the same for failed notifications.