How can I change the rating strategy?

Modified on Fri, 9 Oct at 7:43 PM

How do I update a Rating Strategy?

Which parts of a Rating Strategy a system administrator can change, and how to update them


Contents


1. Introduction & Context

System administrators may need to update an existing Rating Strategy when a rating style changes, when naming conventions need aligning, or when the strategy needs to apply to additional registers or projects. Clew allows system administrators to modify certain attributes of an existing Rating Strategy, while protecting the core configuration components that ensure rating integrity.

Who is it for? System administrators who maintain Rating Strategies.

What does it impact? You can change some attributes, but the core scoring configuration is fixed at creation to keep risk scoring consistent.


2. Key Features & Functions

Only a few attributes of an existing Rating Strategy can be modified.

Editable fields:

  • Title
  • Rating Style
  • Registers or projects the strategy applies to

Locked fields (fixed once the strategy is created and cannot be changed):

  • Matrix
  • Rateable Custom Type (Risk Type)
  • Rating Custom Type
Why these are locked: The locked fields ensure consistent, traceable, and audit-safe risk scoring across the platform.

3. Requirements

  • System Administrator access is required to update a Rating Strategy.
  • An existing Rating Strategy to edit.

4. Step-by-Step Guide

Updating a Rating Strategy

  1. Navigate to Admin > Rating Strategies.
The Rating Strategies list in Admin.

The Rating Strategies list under Admin.

  1. Search for the rating strategy you want to update using the search bar.
  2. Open the strategy for editing by clicking either the hyperlinked Title or the pencil icon at the end of the row. Both open the Edit Rating Strategy form.
Opening a rating strategy for editing via the Title link or the pencil icon.

Opening the strategy from the Title link or the pencil icon.

  1. In the Edit Rating Strategy form, update the editable fields, such as Title, Rating Style, and the registers or projects the strategy applies to.
The Edit Rating Strategy form, with the editable fields.

Updating the editable fields in the Edit Rating Strategy form.

  1. After making the required updates, click Save to apply the changes.

5. Common Issues & Troubleshooting

IssueLikely CauseSolution
You cannot change the Matrix or Risk TypeThese are locked fields.The Matrix, Rateable Custom Type, and Rating Custom Type are fixed once the strategy is created. Create a new Rating Strategy if these need to differ.
You cannot edit a Rating Strategy at allYou do not have System Administrator access.Only a system administrator can update a Rating Strategy. Ask an administrator to make the change.
A change did not applyThe form was not saved.Reopen the Edit Rating Strategy form, make your changes, and click Save.

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▾Rating StrategiesOpen full article »

Related article

How rating strategies are set up and how they work.

▾Risk MatricesOpen full article »

Related article

How risk matrices work, which a rating strategy uses.

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